Privacy Policy

Last updated: 3 November 2026

Identity and Role of the Data Controller

sparklyx acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website and services related to professional video operations, live signal management, content distribution, camera work, and high-quality media feeds for news and broadcasting.

Scope of the Notice and the People It Covers

This notice applies to all visitors to our website, individuals who submit enquiries via the contact form, users who interact with our cookie banner, and any other persons whose personal data we process in connection with our commercial activities based in the United Kingdom. It covers data collected from users located in the UK and elsewhere when they access our services.

Categories of Personal Data and Sources

We collect personal data such as names, email addresses, phone numbers, and enquiry details submitted through forms. Additional data may include IP addresses, browser information, and usage data from cookies. Sources include direct input from visitors, automated collection via website technologies, and third-party analytics providers where applicable.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process data to respond to enquiries under the legal basis of legitimate interests and consent where required. For service delivery and contract performance, processing occurs to manage media feed operations. Compliance with legal obligations forms the basis for record-keeping. Marketing communications rely on consent or soft opt-in under PECR where appropriate.

Whether Providing Data Is Required and Consequences

Providing contact details is voluntary but necessary to receive responses to enquiries. Failure to provide information may prevent us from processing your request or delivering tailored services related to video feeds and broadcasting support.

Cookies and Similar Technologies

We use cookies and similar technologies for essential site functions, analytics, and preference management. Please refer to our separate Cookie Policy for detailed information on types, purposes, and how to manage preferences via the site-wide cookie banner.

Processors, Recipients, and Disclosures

Personal data may be shared with service providers such as hosting platforms, email delivery services, and analytics tools acting as processors under contract. Disclosures may occur when required by law, regulation, or court order to authorities or other parties.

International Transfers and Safeguards

Where data is transferred outside the UK, we use appropriate safeguards including standard contractual clauses approved under UK GDPR and adequacy decisions where available to ensure equivalent protection.

Retention Periods and Criteria

Data is retained only as long as necessary for the purposes collected, typically up to six years for contractual matters or as required by tax and legal obligations. Criteria include business needs, legal requirements, and user requests for deletion.

Security and Data-Minimisation Practices

We implement technical and organisational measures such as encryption, access controls, and regular reviews to protect data. We minimise collection to what is necessary and avoid retaining data longer than required without absolute guarantees of security.

Data-Subject Rights and Exercising Them

Individuals have rights to access, rectification, erasure, restriction, portability, and objection. To exercise these rights, contact us using the details on our Contacts page or via bookings@nmedia.tv or +44 20 3925 3929. We will respond within one month as required by law.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent, it may be withdrawn at any time by contacting us. You may also object to direct marketing or profiling by using unsubscribe options or reaching bookings@nmedia.tv.

Right to Complain to the Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe our processing breaches data protection law. Contact details for the ICO are available on their official website.

Children or Age Restrictions

Our services are intended for professional users and adults. We do not knowingly collect data from children under 18 and will delete such information if discovered.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or significant effects. Any analytics used are for improving service quality without individual automated decisions.

Policy Changes and Effective Date

We may update this policy periodically. Changes will be posted on this page with a revised last-updated date. Continued use of the site after changes constitutes acceptance of the updated policy.